Privacy Policy

Privacy Policy

We know your information and privacy is important to you. It is important to us also. This privacy statement provides information about the personal information that Nexa Insights, LLC collects, and the ways in which Nexa Insights uses that personal information. Nexa Insights provides this policy so that you can make an informed decision about whether to use Nexa Insights, services and websites.

This privacy policy is provided in conjunction with Nexa Insight’s Terms of Service. Your use of the services and any personal information you provide in connection with your use of the Services remains subject to the terms of this Privacy Policy and our Terms of Service.

The most important part of this Privacy Policy is the simple principle that your data belongs to you. You are not transferring the ownership of data about you or your clients by storing it with Nexa Insights. Your clients are your clients, and the data that you store in Nexa Insights belongs to you.

We utilize the data in your individual Nexa Insights account to assist you with support requests, troubleshoot problems, or monitor the performance and effectiveness of the Services. In addition, we utilize data across the entire Nexa Insights platform to improve its effectiveness, develop insights, or monitor the performance and effectiveness of the system.

We may collect the following types of information:

Information that you Provide. When you engage with Nexa Insights, we ask you for personal information, which may include your name, address, phone, email address, credit card information, and other personal information provided by you. We use the data you enter to provide the Services to you and develop personalization of the Services. We also analyze all of our customer data in aggregate to understand more about the average Nexa Insights user.

Contact Information. You may be asked for your email address or other personal contact information, which we will not share or sell to third parties.

Cookies. When you visit a Nexa Insights web site, we send one or more cookies to your computer or other device. We use cookies to improve the quality of the Services, store user preferences and track user trends.

Log Information. When you access the Services, our servers automatically record certain information in an industry-standard way. These logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. We use logs to improve the quality of our services, debug problems, and track user trends.

User Communications. Any messages, email or communications that you send to Nexa Insights may be retained so that we can process your inquiries, respond to your requests or improve the quality of our services. We may use your email address and other personal contact information to communicate with you about our services.

Affiliated Nexa Insights Services delivered through other sites. Some of the Services may be offered through other third-party web sites. Your use of those web sites is subject to such third-party privacy policies, but if information that you send to those sites is shared with Nexa Insights in order to deliver the Services, we process that information under this Privacy Policy.

Other sites. This website may contain links to other websites. This Privacy Policy applies to the Services provided by Nexa Insights only. We do not have any control over the web sites offered by our partners, or sites that integrate Nexa Insights services. Those sites are governed by their own privacy policies, which you should read before using them.

Aggregated/Anonymous Information. Nexa Insights may also collect user information on an aggregate or anonymous basis, which shall not personally identify you, and disclose the aggregate or anonymous data to prospective partners or other outside parties for their use. Nexa Insights may also use this aggregate or anonymous information for various other business purposes, including without limitation, the creation and sale of other products to our customers and potential customers.

Nexa Insights processes personal information on our servers in the United States of America, and may do so in other countries. In some cases, unless otherwise prohibited by a superseding agreement, we may process personal information outside your own country.

NEXA Insights will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. NEXA Insights will store all the personal information you provide on its secure servers.

NEXa Insights only shares information with other companies or individuals outside of our company in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any confidential information.

You integrate your Nexa Insights account with a third party service or technology, which would have the effect of granting that service access to your confidential data via our API. In this case, the data shared is limited only by the capabilities of our API, so you should ensure that you only connect trusted services to your Nexa Insights account.

We may provide confidential information to our subsidiaries, affiliated companies or other trusted businesses or persons, solely for the purpose of processing that information on our behalf. We require that these parties agree to process such information based on our instructions, in compliance with this Privacy Policy, and utilizing similar confidentiality and security measures.

We may provide anonymized data to third parties for the use of developing customized benchmarking and industry reports for their use.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm or damages to the rights, property or safety of Nexa Insights, its users or the public as required or permitted by law. If Nexa Insights is ordered by a legal process or government to provide data about one or more individual users, we will notify those users of our compliance with that order, to the extent permitted by law.

If NEXa Insights becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Please note that this Privacy Policy may change from time to time, and any updates will be posted to the NEXA Insights website. If the changes are significant in our judgment, we will provide a notification of such changes. Your continued use of the Services or the web site following the posting of any changes to the policies constitute your acceptance of the amended Privacy Policy. If you have any questions about our Privacy Policy, please contact us.